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Customer Service Advisor

Location: Newcastle

Salary: Competitive

Job Type: Temporary

Job ID: 168265

NRG are thrilled to be working with one of our fantastic clients located in Newcastle City Centre. Our client are looking for customer service advisors to join them on a temporary on going basis to start ASAP! The role will require the successful candidates to complete 4 weeks of training within the city centre office, but the role will then move to being a home based role.

Candidates must be must be able to commit to working evening and weekends as successful candidates will work on a 5 week shift rotation. The role has the possibility to lead to a permanent appointment too.

Working hours will be from 8am-9pm on a rotational basis, and will require the successful candidate to commit to working 2 in 5 weekend shifts - Saturday AND Sunday's.

Duties to include:

- Handling inbound calls from Customers

- Answering emails within a timely manner

- Providing outstanding customer service

Experience of working within a contact centre environment is beneficial but not essential as full training will be provided.

If you are interested in this role, please apply today!