Customer Service Advisor

NRG are thrilled to be working with one of our fantastic clients located in Newcastle City Centre. Our client are looking for customer service advisors to join them on a temporary on going basis to start ASAP! The role will require the successful candidates to complete 4 weeks of training within the city centre office, but the role will then move to being a home based role.

Candidates must be must be able to commit to working evening and weekends as successful candidates will work on a 5 week shift rotation. The role has the possibility to lead to a permanent appointment too.

Working hours will be from 8am-9pm on a rotational basis, and will require the successful candidate to commit to working 2 in 5 weekend shifts - Saturday AND Sunday's.

Duties to include:

- Handling inbound calls from Customers

- Answering emails within a timely manner

- Providing outstanding customer service

Experience of working within a contact centre environment is beneficial but not essential as full training will be provided.

If you are interested in this role, please apply today!