CRO Consultant

This is an exciting opportunity to join a thriving digital agency in a new role that you can really make a mark in.

Duties/Responsibilities

• Work closely with Senior Technical & CRO Lead to create and develop a roadmap for on-site CRO testing.

• Deliver the required conversion and sales growth across all devices.

• Multivariate test all changes and schedule successful rollouts with developers.

• Prioritise site improvements with help from Google Analytics / Hotjar to determine areas of improvement.

• Develop a Test Plan for all core areas of the site eg. navigation, checkout, product pages.

• Daily/Weekly reporting on ongoing test performances.

• Collaborate with other teams to drive forward new service processes and features.

• Competitor monitoring and benchmarking.

• Responsible for building relationships with internal peers to share knowledge and ideas.

• Act as a business expert on user experience with excellent knowledge of best practice.

• Assisting senior management with guidance around strategic decisions that may impact the service going forwards.

• Assisting the sales team with technical and strategic support in relation to prospective client accounts.

What we're looking for

Required:

• B2C Ecommerce and/or Lead Generation knowledge

• Creation of wireframes and conversion rate tests

• Experience working effectively with external partners

• Experience in using relevant Testing platforms

• Strong focus on results and achieving targets

• Track record of producing high quality, accurate work under pressure

• Management of multi-category campaigns, preferably for an online retailer, across all consumer touchpoints.

• Data-driven insights to target improvements to the user journey

• Monitoring and benchmarking of competitor activity