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Customer Service Advisor

Location: North Tyneside

Salary: 9.35 per hour

Job Type: Temporary

Job ID: 168056

Are you customer focused?

Are you motivated?

Do you pride yourself in providing the best possible customer service?

If you have answered yes, then greenbean want to speak to you!

We have some fantastic customer service opportunities with our well-respected client in North Tyneside on an ongoing temporary basis to start throughout July and August. You will be required to be flexible to work various shift patterns between Monday-Friday 8am-9pm and 2 Saturdays every 6 weeks.

The role:

  • Based within the Financial Assist team, you will be responsible for speaking to customers in a polite and friendly manner throughout inbound and outbound calls

  • You will offer support and guidance to customers, understanding their financial position and offering solutions.

  • You will provide customers with information and products that will benefit them.

  • You will update customer details on the system.

Successful candidates will possess:

  • Excellent customer services skills with a minimum of 6 months experience within a customer service role.

  • Excellent listening skills and the ability to empathise with customers during challenging calls.

  • Great timekeeping and a professional attitude.

 

All candidates must pass credit & CRB checks.

 

If you possess the relevant skills and experience please do not hesitate to contact us today for further information!