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Systems Engineer

Location: Cramlington

Salary: £27,000 - £30,000

Job Type: Permanent

Job ID: 167846

NRG are pleased to be working with an established independent IT solution provider specializing in virtualization technologies. Based in Cramlington, they are looking to add a Systems Engineer to their Support and Consultancy Team to deliver on projects and support.

 

Knowledge/Qualifications/Skills Required:

 

  • Have an all-round technical portfolio of experience in the Installation, Configuration, Repair and Support of a wide range of hardware, operating systems, and applications in a LAN/WAN environment.

  • Technical skills and experience must include some or all of the following: Provisioning, Support and Maintenance of Server & Desktop Hardware & Operating Systems, Active Directory, Messaging Systems along with knowledge of LAN/WAN/WLAN networking, VPN/Firewall, Virtualisation infrastructure etc.

  • A pro-active and enthusiastic team player, capable of working on own initiative, along with strong planning and organisation skills incorporating thorough attention to detail.

  • Excellent communication and interpersonal skills with a strong customer service ethic whilst maintaining a professional and friendly manner.

  • Demonstrates strong troubleshooting skills resulting in effective problem solving.

  • Demonstrates the ability to work well under pressure.

  • Ability to prioritise multiple, concurrent tasks and to continue to answer support calls while researching on-going issues.

  • Ability to consistently deliver quality answers to our customers and to follow-up any outstanding issues.

  • Flexible attitude to fit in with a work rota / environment that may be subject to change.

 

Salary - £27,000 - £30,000 DOE.