Salary: £27,000 - £30,000
Job Type: Permanent
Job ID: 167846
NRG are pleased to be working with an established independent IT solution provider specializing in virtualization technologies. Based in Cramlington, they are looking to add a Systems Engineer to their Support and Consultancy Team to deliver on projects and support.
Have an all-round technical portfolio of experience in the Installation, Configuration, Repair and Support of a wide range of hardware, operating systems, and applications in a LAN/WAN environment.
Technical skills and experience must include some or all of the following: Provisioning, Support and Maintenance of Server & Desktop Hardware & Operating Systems, Active Directory, Messaging Systems along with knowledge of LAN/WAN/WLAN networking, VPN/Firewall, Virtualisation infrastructure etc.
A pro-active and enthusiastic team player, capable of working on own initiative, along with strong planning and organisation skills incorporating thorough attention to detail.
Excellent communication and interpersonal skills with a strong customer service ethic whilst maintaining a professional and friendly manner.
Demonstrates strong troubleshooting skills resulting in effective problem solving.
Demonstrates the ability to work well under pressure.
Ability to prioritise multiple, concurrent tasks and to continue to answer support calls while researching on-going issues.
Ability to consistently deliver quality answers to our customers and to follow-up any outstanding issues.
Flexible attitude to fit in with a work rota / environment that may be subject to change.
Salary - £27,000 - £30,000 DOE.