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Subscription Account Manager

Location: Newcastle

Salary: £18,000 OTE £30,000 + Benefits package

Job Type: Permanent

Job ID: 167690


Account Manager

NRG is working with a leading global marketing automation company in the Northeast who are looking for someone to join their team as Subscription Account Manager


  • Responsible for selling the value of company products and services to existing Subscriber base

  • Consistently meets or exceeds monthly sales activity goals by utilising consultative selling and overcoming objections selling approaches.

  • Establishes and maintains a high level of customer satisfaction in all sales transactions.

  • Identifies and maximises opportunities to up-sell and cross-sell customers.

  • Does outbound calling to existing subscribing customers.

  • Handles inquiries regarding product, pricing, order expediting, and customer relations.

  • Handle all incoming phone calls with courtesy and professionalism.

  • Ability to learn order processing system regarding all aspects of order entry and maintains accurate records of all sales activities and customer communications within Infor CRM.

  • Demonstrates a full understanding of current marketing campaigns and offers and has the ability to communicate them clearly to customers at every sales opportunity

About you

  • Excellent closing skills

  • Must have experience of Microsoft Office, Word, Excel, PowerPoint and Outlook

  • Strong negotiation skills

  • Ability to work under pressure

  • Typically, requires 2 or more years of experience within the industry in a sales role

  • Existing employees must be with the company a minimum of 90 days before applying

Salary: £18,000 OTE £30,000+ Benefits package:

  • Contributory Pension Scheme 

  • 25 days annual leave, plus the option to purchase up to 3 days extra for the following year

  • Free day off on your Birthday

  • Dental, Optical and Alternative Health care cash back scheme

  • Subsidised gym

  • Public transport season ticket loan scheme

  • Childcare Vouchers

  • Computershare Scheme

  • Cycle to Work Scheme

  • Friday Afternoon Club

  • Catered Tasty Tuesday lunch, once a month

  • Free fruit!

You will be a fast learner and self-starter. We are looking to fill this role quickly, so interviews will be taking place over the next 2 weeks.