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Senior Customer Service Advisor

Location: Stockton

Salary: £21,160

Job Type: Permanent

Job ID: 167611

Senior Customer Service Advisor

 

The company 

Global financial organisation

Competitive Salary

Pension Scheme

Private Healthcare scheme

Onsite perks

 

The Role:

 

Working within a bright and modern contact centre, your duties will be to take calls from existing customers and deliver excellent support and service.  

You will help customers with any complaints and provide clear and concise outcomes to restore faith back into the company. It is vital that the customers’ expectations are managed throughout the full end to end process so great communication is a must.

By investigating thoroughly, you will be able to resolve all complaints well and within the required timescale.

 

 

About you:

 

You will have outstanding communication skills and a real passion for offering great customer service.

You will have the ability to build rapport with customers over the phone and have a friendly and professional outlook.

You will be computer literate and able to work flexible shifts.

 

Shifts:

 

Monday to Sunday between 7am – 11pm

 

Salary:

 

£21,160 per annum

 

Start Dates:

 

November and December 2019

 

 

What next:

 

This is an excellent opportunity to join a thriving global company who will invest in you and can offer great progression.

 

To apply please email your CV and if you have the skills we are looking for a representative will be in touch.