Salary: Competitive Salary
Job Type: Permanent
Job ID: 167564
Our client is a leading provider of digital solutions, global in reach and headquartered in the North East. Due to growth, they are currently looking to recruit an Integrations Engineer.
The successful candidate will work with new and existing clients as they integrate on to their technology platform, providing a first-class client service by delivering excellent technical support.
This is a fixed term contract covering maternity, expected to last up to 12 months with the possibility of being made permanent.
Responsible for all client integrations onto the tech platform across partner and mobile channels.
Trouble-shooting any issues within client set-up or integration.
On-going technical support of existing clients.
Presenting platform and solutions to new and existing clients.
Technical consultant for client base to optimise existing tracking configuration.
Owner of internal & external support system.
Training of company products to external clients.
Providing technical documentation for both internal and external use.
Essential Knowledge, Skills and Experience
Experience in technical support and customer service
Ability to communicate and present technical information to a non-technical audience
Ability to prioritise multiple tasks to meet deadlines
Enthusiasm to learn and improve
Strong teamwork and work ethics
Positive attitude and can-do personality
Desirable Knowledge, Skills and Experience
Sound knowledge of APIs and functionality
Problem solving skills and analytical ability
Knowledge of PHP/MySQL/jQuery
Experience in affiliate marketing