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3rd Line Support Team Leader

Location: Gateshead

Salary: £36,000 - £40,000

Job Type: Permanent

Job ID: 167525

NRG are delighted to be working with a rapidly growing IT business providing end-to-end business technology including infrastructure, connectivity, voice, managed and support service solutions. Our client is looking to recruit a 3rd Line Support Team Leader will be responsible for managing a team of engineers and assisting with a wide range of technical issues.


Essential Experience:

  • At least 5 years experience in IT

  • Ability to manage team members

  • Excellent communication skills

  • Excellent decision making skills

  • Strong understanding of Microsoft Server, SAN, virtualization and networking technologies

  • Strong troubleshooting ability

  • High level of technical skills


The position offered is based out of the Gateshead Head Office. However, you may, on occasion, be required to work at customer locations throughout the UK.

The working hours are normally Monday to Friday, 09:00-17:30, although extended hours may be required to cover 7am to 7pm.

It is expected that the successful candidate will be able to accommodate changes to their working hours and be available to work weekends & evenings as required.