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Customer Service Advisor

Location: Durham

Salary: £10.37ph

Job Type: Temporary

Job ID: 167439

NRG are looking for a number of individuals to bring energy and a creative flair to the work place. To be successful in this role you will be required to have excellent interpersonal skills and communication skills and the ability to provide first class customer service. The suitable candidate will have experience of working within a contact centre environment, as well as having strong administration skills. Previous customer service experience is essential for this role.

6+ Months Temp

No Sales - Customer Service Only

£10.37 per hour

You must have previous customer service experience within a contact centre experience

 

 

Duties to include:

  • Demonstrate a positive attitude when handling calls and go that extra mile, ensure a smooth customer journey

  • Work closely with colleagues and support  Team Leader to ensure a positive customer experience

  • Inbound and outbound calls, customer service only solving any billing queries

Operational hours between 8.00am - 8.00pm Monday – Friday and occasional weekends

This is a fantastic opportunity to work with a brilliant client so if you think you have the relevant skills for this, please apply today.