Salary: £19,000 - £28,000
Job Type: Permanent
Job ID: 167204
Our client is a well established legal services company, who due to growth and expansion is looking to recruit multiple IT Support Engineers
The team are responsible for providing efficient and friendly IT support service to our business.
The team cover all aspects of our IT infrastructure and operations, giving every member the opportunity to be involved in a variety of projects and activities.
Provide help desk support to users (by ticket and phone)
Perform other IT tasks including server work, security and compliance actions
Respond to monitoring system warnings and alerts
Problem solving, research and diagnostic work to resolve complex issues
This role is part of the “on call” support rota operated by IT for response to system alerts and urgent user support requests from time to time outside of normal working hours
Minimum of 2 years of commercial experience providing IT support to business end-users OR a recent computing-related graduate/college leaver
Excellent communication skills
Strong problem-solving and diagnostic skills
Experience supporting and diagnosing issues with mobile phones (mainly Android-based)
Sound technical knowledge and experience of server operating systems and applications, primary Linux servers but also Windows server.
Intermediate SQL writing skills
Script writing and task automation experience