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HR Administrator

Location: Durham

Salary: £10.55 per hour

Job Type: Temporary

Job ID: 167163

Temporary HR Administrator x 2

Start date: 03/06/2019

Duration: 3 Months

Hours: Full time

Hourly rate: £10.55

Location: Durham

Previous HR experience is not essential but attention to detail and excellent administration skills are essential.

Core responsibilities

  • Provide a responsive and proactive support service for stakeholders.

  • Focus on checking stakeholder requirements to ensure the delivery of excellence with the frontline stakeholder experience, maintaining high professional standard of reporting and processes.

  • Respond to service users answering and recording standard queries and bookings for activities and/or events.

  • Contribute to the planning of team activities, work and deadlines to ensure the smooth running and timeliness of service, providing cover for other members of the team as required.

  • Solve day-to-day routine problems and source background information within the role.

  • Record data and information accurately and provide reports as required to team members and more experienced staff.

  • Operate a booking and enquiry service and process requests finding solutions or escalating queries where necessary.

  • Flexible in approach to accommodate the needs of team members and/or service users.

  • Assist team members to organise, plan and prepare for events, meetings and activities.

  • Liaise with internal and external departments, suppliers, contractors and professional specialists to pass on information and improve data quality

  • Apply professional and regulatory procedures and processes and use of HR systems, ensuring high attention to detail and accuracy at all times.

  • Establish and develop close working relationships, liaise and collaborate with staff in other areas of the organisation to ensure a seamless, smooth and efficient service.

  • Resolve queries and requests for information and advice and escalate more specialist and complex queries or issues to more experienced team members.


Role responsibilities

  • Work with team members to ensure the smooth running of administrative processes to support people and business activities, generating a good working atmosphere and providing assistance to others as necessary.

  • Apply standard professional and recognised regulatory procedures to process, check and reconcile anomalies within data and information sets.

  • Compile, record, store and archive data and information to ensure the accuracy and safety of information in line with data protection, UKVI and confidentiality requirements.

  • Liaise with representatives from other service areas, professional organisations and agencies, acting as the principle point of contact for designated departments and members of staff requiring advice and administrative support on HR processes and systems.

  • Use standard office-based digital systems, tools and equipment to carry out data recording, communications and networking.

  • Provide service and support for networks, committees and meetings, to draft and distribute documents and communications in standard professional formats.

  • Process and update key business documentation, including issuing new contracts of employment in a timely and accurate manner, ensuring details are entered correctly onto the HR system.

  • Liaise with internal and external suppliers and specialists with the organisation, planning and delivery of services, activities and events.

  • Make venue, catering, travel and/or equipment arrangements for events, meetings and activities.

  • Provide advice and guidance on basic employment legislation, including UKVI requirements, annual leave entitlement, maternity leave queries etc.

  • Manage own workload, mindful of the set objectives and priorities, ensuring that deadlines and queries are dealt within appropriate timescales.

  • Contribute to general HR processes development.

  • Any other reasonable duties.