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Customer Service Advisor

Location: Newcastle

Salary: £18,000

Job Type: Permanent

Job ID: 166968

How would you like to work for a forward thinking unique organisation who go that extra mile and offer the coolest perks for all staff!!

Things to do on your lunch….

Onsite Gym, Spa treatment, choose your lunch from a selection of restaurants or may be an aerobics class or pop down stairs to the nail bar!! Maybe you’re feeling effects from the gym and would like to visit the onsite physio.



NRG are proud to be working alongside Virgin Money recruiting Customer Service Advisors on a 12 month fixed term contract.

To be successful in this role you will be required to have excellent interpersonal and communication skills, the ability to provide a first class customer service and outstanding administration skills.

Duties to include:

· Deliver excellent customer service to facilitate a smooth customer journey

· Demonstrate a positive and responsive attitude to all calls from customers

· All calls are Inbound

Desirable requirements:

· Previous customer service experience within a contact centre

· Administration experience

· All candidates must pass a credit check & CRB, No Dismissals

Work patterns will be based on 37.5 hour per week, Monday – Sunday 8.00am 8.00pm

12 Fixed term contract

In return you will receive an attractive benefit package

  • 27 days holiday plus bank holidays

  • Dental Insurance

  • Childcare Vouchers

  • Bike to Work Scheme

  • Critical Illness cover

  • Health Assessment

  • Private Medical Insurance family cover

  • Life Assurance for partners

  • Holiday buy and sell scheme

  • Sickness Benefit


Please send your CV today for an immediate chat