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Field Team Analyst

Location: Durham

Salary: £12.09 per hour

Job Type: Temporary

Job ID: 166911

NRG are currently working with a key client based in Durham who is actively looking for a Field Team Analyst to join them on an initial 3 month contract.

Duties and Responsibilities -

  • Receiving and accurately logging tasks

  • Prioritising your own tasks aligned with your team’s target deliverables and service commitments

  • Diagnosing and fixing IT related issues

  • Working independently and managing your own time

  • Supporting customers through technical and specialist skills

  • Taking ownership of tasks and ensuring they are completed in a timely way including communicating appropriately with customers

 

Technical Skills required -

  • Operating systems and applications including in our managed desktop environments

  • Desktop software including at least Word, Outlook, Excel, PowerPoint and Lync

  • Multi-function devices and Desktop Printers

  • Technical goods inward including parts of asset management, unboxing, initial installation and testing of PCs and network equipment

  • Software installation management though distribution and local installs

  • Dealing with loan equipment including laptops, hardware and AV equipment

 

Training to support specialist equipment and services will be provided as needed.