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IT Manager

Location: Newcastle

Salary: £26,000 - £28,000 plus excellent benefits

Job Type: Permanent

Job ID: 166696

NRG are working exclusively with the 3rd largest publisher in the world. Based in Newcastle city centre, they are looking to recruit an IT Manager. You will oversee the IT team of 3 and report into the IT Operations Manager

 

You will be responsible for the following:

 

  • Oversee all operational tasks related to the site, such as meeting room configuration, team movement, inventory management and request follow-up.

  • Validate that all requests performed by the team follow Security Best Practices

  • Manage the Local IT Technician objectives

  • Report regularly about the site activity to the Local IT Operations Manager

  • Consolidate all improvement ideas from its team and share it to the Local IT Operations Manager

  • Oversee the customer request distribution within the Local IT Team of the site

  • Validate the quality of services provided by the team

  • Ensure Software and Hardware inventory follow-up for the Site

  • Ensure a good and functioning configuration of all meeting rooms

  • Organize regular meetings with Site Customers representatives to gather their feedback and satisfaction

  • Gather employee satisfaction through ticket survey

  • Actively participate in the elaboration of the budget and IT strategy of the studio

  • Carry out coaching and mentoring requirements on and adhoc basis.

 

Salary: £26,000 - £28,000 plus fantastic benefits.