Salary: £26,000 - £28,000 plus excellent benefits
Job Type: Permanent
Job ID: 166696
NRG are working exclusively with the 3rd largest publisher in the world. Based in Newcastle city centre, they are looking to recruit an IT Manager. You will oversee the IT team of 3 and report into the IT Operations Manager
You will be responsible for the following:
Oversee all operational tasks related to the site, such as meeting room configuration, team movement, inventory management and request follow-up.
Validate that all requests performed by the team follow Security Best Practices
Manage the Local IT Technician objectives
Report regularly about the site activity to the Local IT Operations Manager
Consolidate all improvement ideas from its team and share it to the Local IT Operations Manager
Oversee the customer request distribution within the Local IT Team of the site
Validate the quality of services provided by the team
Ensure Software and Hardware inventory follow-up for the Site
Ensure a good and functioning configuration of all meeting rooms
Organize regular meetings with Site Customers representatives to gather their feedback and satisfaction
Gather employee satisfaction through ticket survey
Actively participate in the elaboration of the budget and IT strategy of the studio
Carry out coaching and mentoring requirements on and adhoc basis.
Salary: £26,000 - £28,000 plus fantastic benefits.