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Senior Recruitment & Admissions Assistant

Location: Newcastle

Salary: £11.09 per

Job Type: Temporary

Job ID: 166586

We are looking for someone with excellent communication, customer service and administration skills with strong attention to detail and data/excel skills.  This role will involve liaising with prospective international students and their representatives from all over the world, with a particular focus on enquiries management and agent commission:

 

·         Communicating with prospective students and their representatives, providing prompt and accurate information re course information, application status etc. Communication will be predominantly via email and CRM but also over the phone and face to face.

·         Supporting the delivery of on campus conversion activities such as campus tours, webinars and agent visits.  This will include: liaising with visitors to identify their requirements and arrange a programme of activity accordingly (within an a pre-existing framework); liaising with schools to deliver tailored aspects of visits; booking and briefing student ambassadors; booking rooms

·         Maintaining accurate records across a variety of databases, such as recording interactions with students or updating activity trackers

·         Processing commission claims, cross checking information against various data sources, calculating financial values, tracking status of claims and communicating with agents at all stages of this process

·         Routine data analysis  (pivot tables etc.)

·         Working hours at 09.00-17.00

·         Start date asap until 1 March 2019 initially