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1st Line Support

Location: Northumberland

Salary: £100 per day

Job Type: Temporary

Job ID: 166192

We’re currently working with a key client based in Northumberland who is actively looking for 2 experienced 1st Line Support Analysts to join on an initial 1 month contract with the potential to be extended to 2 months.

The successful candidates will work as a member of a small team of specialists to ensure the end user experience of moving into our new HQ is a positive experience with minimum downtime.

The 1st Line Desktop Support role includes consideration of the following services: user access, file and print, email, remote solutions, Windows 10.x operating system support, mobile, desktop application management, O365 and integrated Skype for Business desktop.

Knowledge and Skills required:

  • Experience of Service Desk/Desktop support within an Enterprise setting

  • Experience of Supporting Staff with Office 365

  • Experience of supporting various Audio-Visual solutions

  • Experience of the Desktop Installs and Windows OS troubleshooting



Hours would be Monday to Thursday 0830 – 1700 Friday 0830 – 1430.

For further information please contact Laura Cockburn direct on lauracockburn@nrgplc.com or 07866250458.

Due to the high volume of candidates responding to our adverts we are not always able to provide feedback on your application. If you don't hear from us within the next five days, please assume you have been unsuccessful on this occasion. However, your details will be kept on file and you may be contacted about other opportunities.