Salary: £32,000 Plus fantastsic benefits
Job Type: Permanent
Job ID: 165890
NRG are working exclusively with a large organisation in the healthcare sector and due to their continued growth are looking to appoint a Team Leader (Service Support) to join their digital services team.
Starting Salary: £32,000+ pay progression + fantastic benefits including:
Holiday entitlements of 27 days per year, plus eight general and public holidays, rising to 33 days after 10 years' service.
Better career and salary progression based on the application of your knowledge and skills.
Excellent pension scheme with contributions ranging from 5%-14%, dependant on your pay grade.
Personal development reviews to support your career aspirations.
The team leader role is key to maintaining a highly motivated team within their specialism who pride themselves in quality and excellence of service
Duties for this role include:
To lead the team in delivering high quality services to the clients of the service
Support and manage individual and team development to ensure that services remain current, up to date and provide value for money.
Provide technical leadership in the relevant specialism of the team.
Regular reporting on all targets, campaigns, risks and assurance matters to the relevant manager as per the specialism Investigates complex enquiries providing assistance & advice as required
May be required to Manage projects within the Team to ensure implementation of service improvements and new systems
Engage and represent the service with the clients as required
To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the Trust. This means demonstrating a consistent leadership style which;
engages, enables and empowers others
uses coaching to promote ownership of learning and quality improvement and
facilitates team working and collaboration within teams / departments and across organisational boundaries.
To develop and maintain efficient management of all systems under the control of the service.
To maximize availability of systems by providing pro-active support and a rapid response when problems are identified.