Salary: Excellent Day Rate
Job ID: 165755
Our client is looking for a Senior Systems Engineer to join their existing team during this very busy time. This role is initially a 3 month contract and offers a competitive day rate.
To provide high level remote and onsite IT technical liaison, software and hardware support and project support to our customers, with responsibility for the full lifecycle of incidents and problems. The position will require close working with all team in all levels of technical support and engineering.
Vast experience working in IT support
Vast experience in a customer facing environment
Exposure to and hands on experience of working within an IT service provider environment
Knowledge & Skillset
Good understanding of a combination of the following:
Microsoft OS & related Products
Citrix / Virtual Desktop / SQL
Basic understanding of ISO/BSI and ITIL frameworks
Common firewall principles and implementations – both hardware and software
Basic understanding of working with Service Level Agreements
Ideally you will be immediately available to start this role.
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