Customer Service Advisor

Location: Sunderland

Salary: £19665

Job ID: 165750

Full Time - Permanent Role - Salary £19665 plus quarterly bonus

Extensive opportunities for career progression



Benefit Package:


  • Health assessment for you and partner

  • 25 days holiday plus bank holidays

  • Health cash plan you and partner

  • Critical illness insurance

  • Life assurance partner

  • Employee discounts

  • Shopping card

  • Personal accident Insurance

  • Parking for work

  • Buy and sell holidays scheme

  • Our client also provide no limit to career opportunities through regular 121’s

  • Onsite Gym

  • Selection of restaurants



Work patterns will be based on 37.5 hour per week, shifts on a rotational basis Between Monday – Saturday 07.00am - 11.00pm (1 in 3 weekends)



What is required by you!


To receive inbound calls from customers regarding their financial queries.


What skills are needed!


Have excellent communication skills, the ability to build rapport and the confidence to build relationships to connect with customers.

Call centre experience desirable.