Inbound Tourism Manager

Location: Newcastle

Salary: Salary Negotiable - Depending upon Experience

Job ID: 165695

An exciting opportunity now exists for an ambitious and highly driven Inbound Tourism Manager to join the award winning team at Newcastle International Airport (NIAL).

For more than 80 years NIAL have been serving both the general public and the business community, bringing connectivity to the north east region and an increasing number of global destinations. You’ll become part of a strong and dynamic organisation whose commercial success is of vital importance to the regional economy.

  • Ranked the second most punctual Airport in the world

  • Served 5.3 million passengers in 2017

  • Named Best Airport at the Northern Transport Awards 2017

  • Contribute £1.6 billion GVA to the region’s economy

  • Support 3,450 Jobs on site and over 15,000 throughout the region

  • £350 million total value of exports from the Airport

NIAL is seeking an experienced Inbound Tourism Manager to maximise inbound passengers flying to the UK from any one of their new and existing travel routes. Overseeing a large client portfolio, the role will involve extensive travel within the UK and worldwide.

Inbound Tourism Manager Responsibilities:

  • Identify inbound tourism opportunities from new and existing air routes;

  • Undertake feasibility studies to assess potential new inbound markets;

  • Liaise with Destination Management Organisations (DMOs) to create itineraries, bookable product and coordinate overseas campaigns;

  • Work with North East destinations & attractions to produce marketing plans;

  • Strengthen relationships with airlines serving existing and future inbound markets;

  • Attend overseas travel trade events and take part in UK trade delegations;

  • Review using market research the effectiveness of campaigns and investment;

  • Support a collaborative approach to tourism in the North East;


Person Specification

  • Proven track record of B2B / B2C sales and marketing within travel and tourism;

  • Established contacts and knowledge within the travel and/or tourism industry;

  • Educated to degree level in tourism/marketing or related subject.

  • Ability to engage stakeholders, and develop and maintain productive partnerships;

  • Self-starter with ability to work independently within a multi-disciplinary team;

  • Ability to oversee research projects and to put in place short, medium and long term plans;

  • Ability to give convincing presentations with excellent wider communication skills;

This new role represents a unique opportunity to leverage new and exciting commercial relationships on behalf of the airport and the regional economy. There exists significant potential for personal development alongside the expected growth of the Internal Tourism function.

For further information including how to apply please contact Scot McHarg, Associate Director at NRG Executive by phone on 0191 260 4435 or by email at