Collections Advisor

Location: NORTH EAST

Salary: Up to £17,000 per annum

Job ID: 165660

This global organisation needs you to use your excellent customer service and listening skills to help people who have fallen behind on their payments. You’ll need to use your persuasive talent to negotiate a repayment option which will cater for the customer’s individual needs.

You’ll be a fantastic addition to a thriving team who are dedicated to putting their customers first.

Based in Doxford Park, Sunderland, this business is passionate about its strong values and ethics, taking pride in providing not only the best for its customers but also for its staff

Rewarding your hard work with an excellent benefits package

  • Incentive scheme

  • Pension scheme

  • Life assurance

  • Holiday trading scheme

  • Shopping discount vouchers

  • Childcare vouchers - salary sacrifice scheme

  • A reward and recognition scheme is available for managers and colleagues to nominate individuals for rewards to recognise outstanding performance

  • Employee Assistance Programme


What do you need to apply


You don’t need to have contact centre experience for this role. All you need is a strong background in customer service as you’ll be provided with a comprehensive training programme to fully equip you with the knowledge essential to succeed.

if you are interested please call for a chat