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Technical Support Advisor

Location: Gateshead

Salary: up to £16,286

Job Type: Temporary

Job ID: 165649

We are looking for a number of individuals to bring energy and a positive can do attitude to the work place. Your experience may have been gained in any sector, but most importantly you will be able to demonstrate success and build a rapport with customers. To be successful in this role you will be required to have excellent interpersonal and communication skills, exceptional listening skills and the ability to provide a first class customer service.

 

Required by you:

 

  • Deliver excellent customer service to facilitate a smooth customer journey

  • Demonstrate a positive and responsive attitude to all calls from customers

  • Demonstrate outstanding communication skills both verbally and in writing

  • Achieve personal and team targets and adhere to all policies and procedures

  • All calls are Inbound

 

 

These roles are temporary for 12 weeks then a permanent contract and invlove no sales

Benefits package:

 

  • Development courses

  • Corporate discounts with global brands

  • Internal incentives

  • Refer a friend scheme

  • Annual awards

 

Working hours:

40 hours per week, shift pattern, 5 out of 7 days between Monday – Sunday 7.55am – 8pm.