Job ID: 165640
NRG are currently recruiting for a Training and Development Manager to join our client who operates within the Financial Services sector based in Newcastle upon Tyne.
Duties of the role include:-
Undertake telephone based compliance and supervision coaching with advisers in line with the firms business practice manual, directives and training & development scheme
Identify the training needs of new and existing colleagues by liaising with business quality team
Attend consistency meetings with the business quality team
Contribute to the design and delivery of training and development programmes based on the needs of the organisation and the individual
Record and report monthly MI accurately reflecting training and development activity carried out by the team.
Assist the business standards director to ensure that statutory training requirements are met
Provide updates on trainee progression, general attitude and adherence to company policies and procedures
Undertake any further duties determined as reasonable and necessary in fulfilment of role
Define and provide evidence (record keeping) of competence for all authorised advisers, both attaining & maintaining competence
Supervise, coach and mentor trainee advisers (or those deemed as non-competent)
Act as a coach / mentor for the training & development team to enable them to attain & maintain competence in line with regulatory obligations
Assist on adhoc projects as and when required
To be considered for the role you must:-
Have 3 years financial services industry experience
Be qualified to Diploma Standard
Have knowledge of UK regulatory framework
Have previous experience of training and/or coaching individuals
Contact Charlotte Warren for a confidential chat on 0191 2604455 or email your CV to email@example.com
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