Senior Customer Service Advisor / Outbound

Location: Sunderland

Salary: £22,030 per annum

Job ID: 165570

We are recruiting for a leading brand in the world of financial services


Role will include:


All customers are existing customers so calls will be warm,you’ll be making outbound calls to new customers to welcome them to the bank whilst promoting products and services which could benefit them or you’ll be speaking to existing customers who have been identified as being eligible for a lending product such as a loan or credit card.


Working hours:


Rotational shift from Monday to Thursday 11am – 7pm, Friday 9am – 3.30pm and Saturday 9am – 3.30pm.

The Friday and Saturday shifts are alternate so one week you will work on a Friday but not on Saturday, the following week you’ll work Saturday but not on Friday and so on.



Full Time, Permanent Role - Salary £22030 plus bonus


Outstanding Benefit Package:


  • Health assessment you and partner

  • 25 days holiday plus bank holidays

  • Health cash plan you and partner

  • Critical illness insurance

  • Life assurance partner

  • Employee discounts

  • Shopping card

  • Personal accident Insurance

  • Parking for work

  • Buy and sell holidays scheme

  • Our client also provide no limit to career opportunities through regular 121’s

  • Onsite Gym

  • Selection of restaurants



To apply, send us your CV or call us for a chat – we’d love to tell you more