Junior IT Operations Manager

Location: Cramlington

Salary: £35,000

Job ID: 165562

Operational Lead - 12 Month FTC - £35k


Our client is a leading global brand who is looking to recruit an Operational Lead. The role is based on the outskirts of Newcastle and is a 12 month fixed term contract with the view of being made permanent.

The successful candidate will be responsible for the implementation of various services in line with project requirements. Candidates must have experience deploying, administering, and troubleshooting technologies in networking, telephony, Wifi and LANs.


  • Vendor management

  • Network/Operations Monitoring

  • Point of esculqation for 1st/2nd line

  • Report on systems and incidents

  • Service improvement

  • Provide systems support, including monitoring (Solarwinds) and patch management.

  • Manage service desk function

  • Review, QA and influence of end to end designs, component designs, technical implementation plans and component-level build guides with the design and development and project community.

  • Ongoing review of internal processes, technical implementation approaches and component-level build processes.

Desired Skills/Experience:

  • System Centre Experience (SCCM)

  • ITIL

  • Windows Server 2008, 2008R2 and 2012 experience

  • Implementing services and desktop estate

  • Skype for Business

  • Office 365

  • 3rd Line support

  • Data centre hosting, networking, authentication, storage, security and monitoring

  • LAN technologies

  • Security best practice awareness (ISO quality standards)