Location: Sunderland

Salary: £24,000 - £26,000

Job ID: 164667

An excellent opportunity to join the Doxford based New Lending Underwriting Team has arisen. Working within the Customer Operations function the team's purpose is to coordinate and manage the underwriting of all New Lending applications received.

This is an exciting time to join a recently established team and assist in the development of the area.

The role offers a fantastic opportunity to join a team who provide expert insight, feedback and training on policy issues to New Mortgage Lending Consultants, Advisers and Brokers to ensure decision making requirements of client lending policy are understood and embedded.

As part of this team you will undertake comprehensive risk assessments in order to approve New Lending applications or decline exceptions to policy, ensuring that decisions are accurately recorded. This is a varied and demanding role where you will have the responsibility to assess credit searches and money laundering checks for existing and new customers. The ideal candidate will make credit/ risk decisions in line with mandated authority held.

Main Responsibilities

This role you will see you assess and underwrite New Lending applications received from both internal and external stakeholders, based on affordability criteria according to Client Policy.

By obtaining a full understanding of the customers financial circumstances and obtaining appropriate evidence, you will be able to make risk based decisions within your mandate. As the team work towards completing underwritten mortgage applications with a view to issuing mortgage offers, assigning appropriate mortgage conditions where required; this role requires the confidence to make significant decisions and raise challenges where appropriate.

You'll investigate and profile residential, regulated mortgage applications with the intention to ensure the best outcome for the client, reducing loss implications whilst considering customer needs and circumstances.

Working within defined process and agreed SLA's, your expert knowledge will allow you to provide guidance and ensure understanding with key stakeholders across Underwriting techniques and processes, ensuring Client Lending Policy is adhered to at all times.

This role is an extremely rewarding role where customer engagement is key. Operating hours include weekend working and flexible hours between 8am - 8pm Monday to Friday, of which you will be enthusiastic and willing to work.

The Ideal Candidate

To excel in this role you will need to confidently review, challenge and sign off residential client based mortgages, through investigation, negotiation and influencing skills. Therefore the ability to manage conflict and enforce client policy whilst demonstrating control in a constructive manner is essential.

Having an excellent understanding of mortgage applications received both via mortgage brokers and from customers, mortgage features and underwriting is essential. Ideally you will be CeMap qualified, or be willing to study for the CeMap qualification.

We are also looking for:

·Sound knowledge of Windows applications

·Excellent communication skills

·Understanding of credit risk analytical techniques

·Demonstrate reasonability during the decision making process, & react quickly to challenges

·Organisational skills to fully own and manage the workload

·Strong attention to detail

·Ability to make well-reasoned, balanced decisions is essential