You’re invited to Call VIP

Call VIP will take place on Thursday 10th March 2016 at Utilitywise HQ, North Tyneside.

Call VIP is dedicated to senior professionals in the contact centre industry and offers the opportunity to connect, network and share best practice ideas with representatives from the North’s leading businesses.

NRG is committed to an integrated approach to professional learning and extend this invitation to all contact centre professionals in the region.

The seminar will examine Utilitywise as they approach their 10th anniversary; looking at their rapid growth and the challenges faced when they streamlined the customer journey and implemented a new customer service function.

We will share in the Utilitywise story from their beginnings as a three-man team in 2006, offices moves, listing on the Alternative Investment Market (AIM), business acquisition and growth to over 1200 employees.

Following the seminar delegates will enjoy a tour of Utilitywise HQ and their contact centre operation.

Date: Thursday 10th March 2016

Time: 8.45-11am

Location: Utilitywise House, 3 & 4 Cobalt Park Way, Cobalt Business Park, North Tyneside NE28 9EJ

Speakers: Nigel Hudson, Marketing Director and Suzy Rand, Operations Manager

Cost: Complimentary

For further information or to secure your place contact Julie Mordue on 07595 204138 or