Registration Open – L&D Hub
NRG is proud to work in partnership with the Call Centre Management Association, CCMA to bring to you the Learning & Development Hub.
The Hub aims to encourage networking and the sharing of best practice ideas between L&D Practitioners and Training Managers in the North East. Ann-Marie Stagg will join us as facilitator of the session which will explore ‘Team Manager Capability’ and ‘Inductions’.
The Learning & Development Hub will take place on Tuesday 6th October.
Date: Tuesday 6th October 2015
Time: 2.00pm – 5.00pm
Facilitator: Ann-Marie Stagg, Chief Executive of the Call Centre Management Association in the UK and President of the European Confederation of Contact Centre Organisations (ECCCO). She is also a UK Ambassador for the Customer Experience Professionals Association (CXPA).
Secure your place – Places are limited for this event and we therefore need to restrict attendees to L&D Practitioners and Training Managers only. To secure your place please email firstname.lastname@example.org, call 0191 2604407/07595 204138 or click here to book via Eventbrite.