NRG’s decade of support for NECCA

NRG has announced it is to support the North East Contact Centre Awards, the leading industry awards for the tenth year running.

The Newcastle headquartered firm, which specialises in supporting the contact centre industry, with brands like Sage Plc and Geoban UK, part of the Santander Group among it’s clients, has backed the awards since 2007.

Leanne Chambers, head of resource solutions at NRG, said “the company is proud to be part of an event that recognises the talent that exists in the region’s contact centre industry.  Contact centres form an absolutely crucial part of the North East’s economy, but don’t always get the credit or profile they deserve.  Many thousands of people are employed in the region’s contact centres, and they are home to an abundance of talent at all levels of the business.  NRG has worked with the contact centre industry for 20 years, during which time the sector has seen huge evolution of the customer service sector.  The North East has always risen to the challenge, and continues to be seen as leader, setting a shining example to other contact centres across the UK.”

She added: “NRG is proud to be an integral part of these awards once again, and to play a role in highlighting the skill and expertise of employees in the industry and the career opportunities available.  We have long supported companies in this field right across the North East and throughout the UK, helping them to unearth the best talent, so it is only right that we celebrate this and the growth of this vital sector.”

The North East Contact Centre Awards attract around 500 people and will be held at Ramside Hall Hotel.  The deadline for submissions is 30th September 2016.

For more information on the awards and categories, visit