#UKCCA18 and the winners are…..

Congratulations to all finalists, runners up and winners of the UK National Contact Centre Awards 2018, see the full list of Gold Winners below: Individual Awards Contact Centre Support Manager – Glyn Collins – Ombudsman Services Customer Relations Manager – Nicola Gavin – Tesco Bank Resource Planning Manager – Nick Upton – Ventrica Quality Manager […]

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Registration open for Employment Law Update with SQ1 Law

NRG and Square One Law are hosting a seminar to discuss recent developments and update HR professionals on the forthcoming changes to employment law in 2018. The session will include an update on business compliance post-GDPR and whistleblowing. UNW LLP will also provide an update on the new tax rules for termination payments.   Speakers:Roisin […]

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NRG delivers award winning employability programme to over 400 North East students

NRG have once again proudly supported Esh Group to deliver their award winning ‘Building My Skills’ programme for the academic year 2017/18. ‘Building My Skills’, which recently received the Queens Award for Enterprise, is a year-long employability programme providing students in years nine and above with a rounded introduction to the world of work through […]

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Contact Centre Careers – A Career of Choice?

Last September over 30 representatives from some of the region’s largest contact and shared services including Sage, NHS BSA and AXA Insurance came together for the inaugural North East Customer Contact Partnership ‘Changing Perceptions’ event, held at the Baltic on Gateshead Quays. The partnership backed by CCMA, Call Centre Management Association, Newcastle headquartered recruitment firm […]

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It’s a great time to be a woman in business

Therese Liddle, Chief Executive Officer of NRG

Therese Liddle, Chief Executive Officer of NRG, leading recruitment company headquartered in the North East, and Regional Vice Chairman of the Institute of Directors talks on International Women’s Day about what it’s like to be a successful female leader. Therese was appointed as CEO of NRG in 2016 following a successful 25 year career in […]

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Tech, the North East and a fantastic working culture – what more do you need?

James Beard - tombola

NRG, the leading North East headquartered recruitment company, was appointed by tombola, to find their new Chief Operating Officer, a unique and exciting opportunity to join a digital technology business operating at the cutting edge of the global online gaming and entertainment market.

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Best-performing manufacturers revealed

Today Insider publishes the second edition of the Manufacturing Growth Network (MGN), which includes sets of tables of the top performing manufacturers from the last quarter. The tables detail the results in four key areas: Turnover, Productivity, Exports and Apprenticeships. They have been compiled by EY from data sent to it by MGN members from […]

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NRG successfully recruits Jason Legget as Project Director for Scaleup North East

NRG successfully recruits Programme Director for Scaleup North Programme.

Jason Legget talks about his recent appointment as Project Director of Scaleup North East, a significant programme led by the North East Local Enterprise Partnership (LEP), and delivered by RTC North which aims to work with over 1000 firms, helping them to scale and create jobs – ultimately contributing to the NELEPs plan to deliver  […]

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L&D professionals invited to share best practice on ‘Coaching & Mentoring’

NRG working in partnership with CIPD North of England Branch

‘L&D Communicate’ is back with the first of a series of gatherings focusing on key topics highlighted in the recent CIPD North of England survey. NRG in partnership with CIPD North of England branch invite Learning & Development professionals from North East businesses to join us for an informal networking event in Durham. The theme […]

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Exclusive partner for multi-award winning Firstsource

Call centre workers

Firstsource Solutions, the UK’s leading customer experience expert has chosen greenbean by NRG recruitment process outsourcing (RPO) specialists to manage their latest recruitment drive. A global leader in business process management, Firstsource is trusted by some of the world’s biggest brands, employing 20,000 people in the UK, USA and Asia. Recent winners of the Contact […]

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