Insights

Insights

Meet the Stars – Dawn Mordey of Sky and Winner of NECCA ‘Inspirational Leader’ 2016

What makes an award winning contact centre leader? Julie Mordue, Client Relationship Manager at NRG went to visit Dawn Mordey in Sky Newcastle, Winner of last... Read More

Meet the Stars – George Udale, of Utilitywise & Winner of NECCA ‘Sales Star’ 2016

Julie Mordue, Client Relationship Manager, NRG caught up with last year’s North East Contact Centre Awards ‘Sales Star’ George Udale and line manager Linzi Potts... Read More

The challenges and opportunities facing marketers in 2017

In a recent report, CIM has revealed the key challenges currently facing marketers in 2017; Brexit, the role of brands, GDPR, digital, customer engagement and... Read More

Hyperdrive: Combining technology with production

Hyperdrive Innovation's Managing Director of Operations Chris Pennison speaks to Julie Mordue, Client Relationship Manager at NRG about combining technology with production, increased productivity and... Read More

Overcoming challenges for women in a male-dominated industry

Durham manufacturing business Taylormade Timber’s newly appointed Production & Engineering Director Lisa Thompson speaks to Julie Mordue, Client Relationship Manager, NRG about her career as... Read More

Helping Britain prosper through productivity growth

Here is the latest whitepaper from Lloyds Bank Business published 16/11/2016 ‘Understanding the Puzzle’ Helping Britain Prosper Through Productivity Growth Read More