National Recognition for People, Teams & Programmes

Gain National Recognition for Your Best People, Teams and Programmes with UK National Contact Centre Awards.

The 22nd UK National Contact Centre Awards close for nominations at midnight on 28th February. That’s just a few days away now!

This year, for the first time, the awards are recognising great teams and organisations as well as individuals. There’s a category for everybody so take a look here:

It’s free to enter and you can make as many nominations as you like (you can even enter yourself). If you haven’t already entered, here are 6 great reasons why you should:

  1. Raise your profile

Due to the strategic important of customer experience, the contact centre is enjoying an ever-higher profile at senior management and board level. There is no better way to demonstrate the importance of you, your team, and your organisation than to have what you do recognised as standing out amongst the work of your peers.

  1. Reflect on your success

Often in the busy environment of everyday business, achievements can be easily forgotten. Completing the entry form, and preparing for the rigorous judging process which follows, allows you to pause and consider what contributed to you and your team’s success and where you can go from here.

  1. Measure your performance

Entering the awards will assess the strength of your entry against others in your category. We represent the whole contact centre and customer service industry, so by entering the awards you will be able to gauge how your business compares against the very best there is.

  1. Positive PR

Being selected as a winner or finalist is a great achievement and a real opportunity to generate positive publicity for your business across all media.

  1. Differentiate your business

What better way to make your business stand out than being an award winner in the UK’s longest-established and most well-known industry-wide awards programme? Demonstrate to your current and future customers, employees and competitors that yours is an exceptional business.

  1. Celebrate your achievements

Celebrate your and your team’s success by attending the Award Ceremony and Dinner on 16th May at The Brewery in London, and benefit from priority seating on the night. A fantastic event and opportunity to meet, greet and network with people from other successful businesses.

UK-based contact centres can enter for free by registering on the Awards website here

Shortlisted companies will be contacted in March for the second phase of the judging process, which includes face-to-face interviews and site visits from the judging panel of industry leading figures.

Winners will be announced at a lavish gala dinner on 16th May 2017 to be held at The Brewery in London.