About the role
Location: Flexible UK / Hybrid
Industry: Banking & Financial Services
Function: Savings, Operations, Risk, Governance
Are you an experienced Financial Services professional who thrives at the intersection of Operations, Technology and Risk? We’re looking for a confident, engaging senior manager to help shape the future of our clients Savings function.
You’ll lead and coordinate a wide portfolio of governance activity across Operations, IT, Change and external partners - ensuring strong customer outcomes, robust control environments, and clear decision‑making at senior levels.
What you’ll be doing
Owning and driving governance across Savings, Operations, Technology and outsourced providers
Chairing and facilitating IT Governance and Infrastructure Risk forums
Tracking regulatory, audit and operational performance, ensuring actions are delivered
Working cross‑functionally to identify customer, process and risk improvements
Managing supplier oversight and contract governance
Supporting strategic programmes and horizon‑scanning upcoming regulatory change
What you’ll bring
Strong background across Ops, Risk, Governance or Service Delivery within Financial Services
High‑level technical understanding (IT, infrastructure, operational resilience)
Experience engaging confidently with senior stakeholders and external partners
Ability to manage multiple initiatives, run governance cadence and influence outcomes
A collaborative, commercially aware mindset with excellent communication skills
If you’re passionate about driving better customer outcomes and want to join a growing, people‑focused organisation - we’d love to hear from you.
NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.