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Business Services Assistant

About the role

Business Services Assistant - £20,900 pa

  • Great working hours Monday to Thursday 8.00am – 5.00pm and an early finish on a Friday, 8.00am – 12.30pm. No weekends!

  • Location: Doxford Park, Sunderland

We’re looking to recruit an enthusiastic and customer-focused Business Services Assistant to join an expanding team.

Responsibilities:

  • Complete and be accountable for administrative and data input activities in line with agreed processes and ways of working ensuring a customer focused approach and delivery of an excellent experience

  • Ensure all data input is completed accurately and in a timely manner

  • Provide support for our Operatives and Call Handling Team to address and resolve queries and requests via various channels including email, telephone, Teams etc.

  • Promote a culture of collaborative working resulting in a high performance and tenant and customer driven teams

  • Provide support to other Business Services colleagues as needed

About you:

  • Work experience in a similar role ideally within a highly regulated business

  • Excellent computer skills including Microsoft packages as well as being able to confidently navigate around in house systems

  • Excellent written and verbal communication skills

  • Organised and adaptable with the ability to plan and organise your own workload and meet deadlines

  • IT Skills

Benefits include:

  • 29 days holiday

  • Pension scheme

  • Life assurance

  • Cash healthcare plan

  • Care mileage allowance

  • Access to an online portal of retail discounts

  • Cycle to work scheme

  • Employee assistance programme


If you’re interested in this role, click ‘Apply Now’ and a member of our team will be in touch.

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