About the role
Business Services Assistant - £20,900 pa
Great working hours Monday to Thursday 8.00am – 5.00pm and an early finish on a Friday, 8.00am – 12.30pm. No weekends!
Location: Doxford Park, Sunderland
We’re looking to recruit an enthusiastic and customer-focused Business Services Assistant to join an expanding team.
Complete and be accountable for administrative and data input activities in line with agreed processes and ways of working ensuring a customer focused approach and delivery of an excellent experience
Ensure all data input is completed accurately and in a timely manner
Provide support for our Operatives and Call Handling Team to address and resolve queries and requests via various channels including email, telephone, Teams etc.
Promote a culture of collaborative working resulting in a high performance and tenant and customer driven teams
Provide support to other Business Services colleagues as needed
Work experience in a similar role ideally within a highly regulated business
Excellent computer skills including Microsoft packages as well as being able to confidently navigate around in house systems
Excellent written and verbal communication skills
Organised and adaptable with the ability to plan and organise your own workload and meet deadlines
29 days holiday
Cash healthcare plan
Care mileage allowance
Access to an online portal of retail discounts
Cycle to work scheme
Employee assistance programme
If you’re interested in this role, click ‘Apply Now’ and a member of our team will be in touch.