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About Tesco Bank

Our world

A little about us

As a key part of the Tesco group, we help Tesco customers manage their money a little better every day.

It’s why we’re here, and we’ve been doing it since 1997. Today we help more than five million customers with everything from insuring their pet to providing little wins that make their money go further. Our colleagues currently serve our customers from our three main Tesco Bank offices in Edinburgh, Glasgow and Newcastle, and our Tesco Underwriting offices in Reigate and Newcastle.  

At Tesco Bank we’re also on hand 24/7 through Online and Mobile Banking. 

Our values

​Putting our purpose into practice

The three values that drive our business every day are:

  • No one tries harder for customers

  • We treat people how they want to be treated

  • We believe every little help can make a big difference

​Our culture

Our people make us

We believe in people. So, we've built an environment where everyone has the support to be at their best in and out of work.

How we work together and treat each other as colleagues really matters. Our people are at the heart of this. We need great people. People who understand our customers and help them get the most out of every penny. 

​Our communities

Giving back to our communities

As part of Tesco, we know the importance of building trust within the communities we serve. We do this by creating opportunities for young people, supporting local communities and encouraging healthy choices.

We work to make a lasting, positive impact. It’s part of who we are. We support our colleagues to make a massive contribution through giving their time, helping us make a real difference to many lives.

Over the last five years, we’ve helped raise £2 million for charities and our colleagues have volunteered over 38,000 hours of their time to help good causes in their local communities.

With your help, we can do even more.

Jobs by Tesco Bank

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Customer Service Advisor
Newcastle upon TyneUp to £21,500

Customer Service Advisor Newcastle Basic Salary: Up to £21,000 Start Date: 31st October 2022 We are looking for Customer Service Advisors to help customers with general enquiries at Tesco Bank’s co...

Customer Service Representative
Newcastle upon Tyne£19,500

Customer Service Advisor Newcastle Basic Salary £19,500 - £21,000 Shift Pattern You will work a various shift pattern across a 9-week rotation between the hours of 08:00-20:00 Monday to Friday and ...

Claims Handler
Newcastle upon Tyne£20,000

Do you have at least six months customer service experience gained within the contact centre, retail, or hospitality industry? Are you looking to work for a diverse and inclusive employer where you...