Team Leader - Application Development
Newcastle

  • Salary: £32,000 + Fantastic Benefits
  • Job ID: 165889
  • Category: IT

NRG are working exclusively with a large organisation in the healthcare sector and due to their continued growth are looking to appoint a Team Leader to join their digital services team.

 

Starting Salary: £32,000+ pay progression + fantastic benefits including:

  • Holiday entitlements of 27 days per year, plus eight general and public holidays, rising to 33 days after 10 years' service.

  • Better career and salary progression based on the application of your knowledge and skills.

  • Excellent pension scheme with contributions ranging from 5%-14%, dependant on your pay grade.

  • Personal development reviews to support your career aspirations.

Responsibilities:

  • To lead the team in delivering high quality services to the clients of the service

  • Support and manage individual and team development to ensure that services remain current, up to date and provide value for money.

  • Regular reporting on all targets, campaigns, risks and assurance matters to the relevant manager as per the specialism Investigates complex enquiries providing assistance & advice as required

  • May be required to Manage projects within the Team to ensure implementation of service improvements and new systems

  • To develop and maintain efficient management of all systems under the control of the service.

  • To maximize availability of systems by providing pro-active support and a rapid response when problems are identified.

  • To plan individual workloads of team members to meet times scales for achieving project completion.

  • To evaluate new software and hardware and advise on appropriateness for implementation.

  • To take part in the service on call Rota.

  • Managing a number of complex IT projects which may be running concurrently to ensure delivery and training resources to individual project plans, co-coordinating workload around technical implementation some of which may conflict

  • Contributes to the IM&T strategy for medium term planning up to a year ahead in relation to maintaining and improving support services.

  • To identify the IT learning needs of the Organisation and their individual staff members, and plan and implement appropriate learning strategies.

  • Co-ordinate IT Training activity, adjusting as necessary in response to priority requests and other factors.

  • Co-ordinate activities with colleagues, suppliers, and customers’ availability as necessary, for example: to address skills shortage to meet Trust objectives.

  • Reorganise workload of team to respond to project slippage, urgent requests for training or assistance

  • To plan and organize a broad range of complex activities related to implementation of new systems including liaison with suppliers and end users, production of work plans, technical configuration and monitoring these to ensure completion on time and within assigned costs within your specialty

  • To contribute to the development of a culture of high engagement, where staff are empowered and entrusted to provide the best services and care for patients

  • To promote and facilitate innovation and continuous improvement to deliver better services for service users and patients

  • Accountability for the leadership of up to 20 staff

Requirements:

Essential

  • Specialist knowledge across range of project management procedures

  • Leading teams to deliver high quality services

  • Supporting the delivery of service level agreements

  • Technical specialism in the specific area of the role

Desirable

  • NVQ level 5 in management or other staff management qualification

  • Able to demonstrate financial understanding and budget management.

  • Advanced presentation skills to large audiences