Workshop Technician
Newton Aycliffe

Our international manufacturing client is looking for an experienced Workshop Technician to join them on a permanent basis.

Duties

  • The position will be mainly workshop based; however, there may be some degree of travel required from time to time.

  • To offer telephone / E Mail advice to our service dealer network and end consumers and keeping relevant computer record.

  • Providing technical support on the Help Desk to the after sales team.

  • Answering end consumer questions via email

  • Evaluating and repairing machines returned to the workshop

Skills/Experience

  • Have experience in manufacturing industry and be fully competent in the repair/servicing of all types of hand tools and garden equipment

  • Being able to clearly explain technical issues to clients

  • Being able to write reports

  • You will have excellent communication and organisational skills, good grammar and be PC literate

  • A good knowledge of and experience using Microsoft Office applications

The role is office hours and occasional travel to clients may be required.