Fraud and Risk Analyst

NRG are working with a Newcastle based marketing agency in Gosforth who specialise in the online gaming industry. They are recruiting for a Fraud and Risk Analyst to join a rapid growing business.


As a member of the Risk and Fraud team, you will use your analytical skills to defend any chargebacks they receive. You will also be expected to proactively look at ways how to reduce the chargebacks and fraudulent activity on their sites through analysing trends in player data, reviewing risk reports and identifying bonus abuse or game manipulation.


Roles and responsibilities:


  • Defend chargebacks to a high standard and analyse data to identify any trends with a view to reduce the number of chargeback trends

  • Complete analyst data reports, carrying out necessary action and completing further investigation if needed

  • Analysing risk score data from various sites for fraudelent activity

  • Review all VIP memberswho are non responsive to ID request tickets for chargeback risk and carry out any necessary action to prevent chargebacks from being logged

  • Attend enhanced due dilligience meetings in place of the Manager when required

  • Maintain and review player watchlist

  • Complete case studies for players to feedback to the team

  • Analyse data and trends to identify bonus abuse/game manipulation


Skills and experience required:

  • You must have an analytical mindset with strong attention to detail

  • Chargeback experience would be beneficial

  • Financial sector experience in a payments related role (desirable)

  • Industry experience would be beneficial

  • You must be able to demonstrate a strong understanding of risk and fraudulent activity with relevant experience