Application Support Lead
NORTH EAST

  • Salary:
  • Job ID: 165405
  • Category: IT

Our Client are one of the UK’s leading wealth managers, independently-owned and award winning. They offer personalised wealth management services, bespoked to meet diverse and varied individual needs. They are small enough for you to make a big impact and large enough to realise your career ambitions. If you are looking to challenge the status quo, bring innovative thinking and work with a growing high performance team then join us. Work with talented colleagues on complex problems and help us deliver the next generation of financial IT.

As a application support lead you’ll be responsible for the technical supervision of a team of 10 who provide 2nd level support for a range of vendor and internally developed financial applications with early/late day shifts and overnight/weekend on-call support. The applications are predominantly running in a Windows Server environment with MS SQL databases, SSRS & SSIS

Attributes/Skills:

  • Experience in leading technical support teams

  • Strong financial business understanding ideally from working in the financial sector.

  • Proven track record and experience of supporting high availability solutions in business critical environments.

  • End to end application functionality knowledge; be able to demonstrate clear understanding of patterns of business activity, user journeys and application capabilities.

  • Experienced with Microsoft server platform (required).

  • Experienced with unix/Linux server platform (advantageous).

  • SQL (required).

  • SSRS  (preferable).

  • Powershell  (preferable).

  • ITIL qualification (preferable).