Customer Relations Associate
West Yorkshire

  • Salary: £17,000 - £19,000 per annum
  • Job ID: 165278
  • Category: CONTACT CENTRE

Do you love dealing with complaints and turning a customer’s poor experience into a positive one?


Are you looking to join a thriving business with ample opportunities for career development?


Then look no further! This is the place for you!


We are looking for Customer Relations Associates to join a leading mortgage servicer based in Crossflatts, Bingley.


What will I be doing in this role?


In this role, you’ll be handling complaints from customers regarding their mortgages, taking ownership and investigating the complaint from start to finish and providing a response to the customer in writing.


What do I need to apply?

Due to the nature of the role, experience within financial services and/or complaints handling is essential.


What are the working hours?


The working hours are Monday to Friday 9am – 5pm so your weekends are always free for you to enjoy!



The starting salary is between £17,000- £19,000 per annum plus a fantastic benefits package and lots of opportunities for career progression.


These roles are due to start on 16th April and assessments will be taking place on 22nd and 27th February. Slots are filling up fast so don’t delay; apply today to avoid missing out!