Customer Service Advisor

NRG are proud to support  one of the UK’s leading online fashion retailers.  We are looking for a number of individuals to bring energy and a creative flair to the work place. This is fantastic role in a fun department with amazing staff discounts.



This is a customer service role with NO SALES


Main duties will include.


  • Demonstrate a positive attitude when handling calls and go that extra mile, ensure a smooth customer journey

  • Take ownership of the customer’s enquiry, question appropriately to fully understand customer needs and actively listen to ensure customers and happy

  • Helping customers to feel supported whether they choose to discuss their queries via phone, web chat or email

  • You will be required to have excellent communication skills, and the ability to provide first class customer service.

  • Work closely with colleagues and support Team Leader


Hourly rate up to £7.90

Work patterns will be based on .37.5 hour per week, between Monday – Sunday 5 out 7 days between 9am - 12 Midnight. Full flexibility required 

(12 week temp to perm)


Please send your CV today for an immediate chat – Northern Recruitment Group