Ecommerce Executive
NORTH EAST

Job Title: E commerce Executive

Department/Section: E Commerce Department

 

Reports To: Lead E commerce Executive.

 

Role Purpose:

 

Reporting to the Lead E commerce Executive, the E commerce Executives are responsible on driving sales, maintaining, and managing existing accounts via online sales platforms. The role will essentially be taking ownership of sales platforms, responsibilities would include reviewing existing listings to ensure maximum success rate on sales is maintained whilst also assisting new revenue

 

Key Tasks/Accountabilities:

 

  • Responsible to follow the performance management strategy to manage and uphold service and platform management standards.

 

  • Support and manage all sales platforms for marketing, advertising and partnership programs whilst maintaining and strengthening existing ones

 

  • Strive to maintain and improve upon platform rankings to continually achieve highest possible scores

 

  • Evidence your own and area impact and performance improvements through business KPI’s

 

  • Maintain a personal and technical knowledge of the latest ideas and techniques relevant to platform service standards

 

  • Liaise and maintain close working relationships with Account Managers on each platform

 

  • Ensure and provide the highest levels of accuracy and attention to detail in order to deliver excellence across your platform/s

  • Achievement of agreed KPIs

  • Conducting root cause analysis and provide ongoin

 

Key Tasks/Accountabilities (cont):

 

  • Act as the go to contact for platforms regarding the delivery of campaigns

  • Manage and prioritise platform / client contact

  • Build close working and collaborative relationships with relevant platforms

  • Regularly meet up with partners to stay abreast of new product launches and potential new ways of working

  • Help develop and maintain key stakeholders through ways of working, explaining technical aspects and critiquing work in a constructive manner.

  • Ensure that all sales activities meet/satisfy all business and/or legal requirements.

  • Meet Sales and relationship targets through communicating effectively with customers, partners and suppliers regarding order status and market trends

  • Produce data on all relevant subject areas to ensure they are fully informed to enable their effective decision making

 

  • Ensuring full understanding of the company`s quality standards

 

Key Tasks/Accountabilities (cont):

 

  • Act as the go to contact for platforms regarding the delivery of campaigns

  • Manage and prioritise platform / client contact

  • Build close working and collaborative relationships with relevant platforms

  • Regularly meet up with partners to stay abreast of new product launches and potential new ways of working

  • Help develop and maintain key stakeholders through ways of working, explaining technical aspects and critiquing work in a constructive manner.

  • Ensure that all sales activities meet/satisfy all business and/or legal requirements.

 

  • Meet Sales and relationship targets through communicating effectively with customers, partners and suppliers regarding order status and market trends

 

  • Produce data on all relevant subject areas to ensure they are fully informed to enable their effective decision making

 

  • Develop and maintain a portfolio of hall of fame reviews and reviewers for your platform/s

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Skills:

 

  • Proactive and able to take initiative

  • Passionate and driven approach to sales

  • Ability to communicate with people at all levels

  • A high degree of self-motivation and ambition.

  • Resilience and persistence

  • Results orientated

 

 

 

Knowledge:

 

  • Excellent knowledge of sales platforms

  • Excellent knowledge of Account Management

  • Excellent awareness of sales opportunities and methodology