Implementation and Support Consultant

NRG are currently recruiting for a Sales Support Consultant to join our innovative client in Gateshead. My client is looking for candidates with an educational or training background who are passionate about customer service.


The role is full time and permanent with a salary of up to £20,000 depending on experience - full training will be provided.


Duties of the role include:-

  • Delivering exceptional customer service

  • Provide live on-line software training to customers

  • Proactively reach out to existing customers to help them use the product

  • Maintain accurate records on the CRM system

  • Maintain and increase software usage in schools

  • Develop relationships with existing clients

To be considered for the role you must have:-


  • Excellent written and verbal communication skills

  • Good ICT skills

  • Training experience and/or teaching/classroom experience

  • Be able to work well alone and as part of a team

You will be required to pass a DBS check and take holidays out of school time.


Please can you send CV’s through to ASAP as my client is looking to shortlist over the following week!


Due to the high volume of candidates responding to our adverts we are not always able to provide feedback on your application. If you don't hear from us within the next five days, please assume you have been unsuccessful on this occasion. However, your details will be kept on file and you may be contacted about other opportunities.