New Lending Consultant

  • Salary: £19,000 - £20,000 per annum
  • Job ID: 164869
  • Category: CONTACT CENTRE


Kickstart your mortgage career without CeMAP in the New Year!


Exciting things are happening with one of our clients, a leading mortgage servicer based in Sunderland! They are recruiting New Lending Consultants to start in January!


So, what does a day in the life of a New Lending Consultant look like?


You’ll be joining a thriving team of New Lending Consultants who handle inbound, outbound and webchat queries from customers and brokers regarding new and existing mortgage applications. You’ll be engaging with customers by building rapport and fact finding to ascertain income and expenditure information so you can find the best mortgage solution to meet their needs. You’ll also be handling and delivering administrative duties within customer operation effectively and efficiently.


What do we need from you?


  • Excellent communication and listening skills

  • Flexible approach to workloads

  • Decision making and problem solving skills

  • PC literate - Microsoft Office applications

  • Ability to overcome objections

  • Flexibility in approach to workloads




  • Strong commercial awareness and an understanding of mortgage regulation

and credit control policies.


What are the working hours?


You’ll be required to work 35 hours per week on a rota shift pattern between 8am – 8pm Monday to Friday and occasional weekends.


What will you get in return for your hard work?


You’ll receive a healthy starting salary of £19,000 - £20,000 per annum plus a fantastic benefits package


  • Incentive scheme

  • Pension scheme

  • Life assurance

  • Holiday trading scheme

  • Shopping discount vouchers

  • Childcare vouchers - salary sacrifice scheme

  • A reward and recognition scheme is available for managers and colleagues

to nominate individuals for rewards to recognise outstanding performance

  • Employee Assistance Programme


There are also lots of opportunities for you to develop your career further within the mortgage field!


If you’ve always wanted a career in mortgages this is the perfect opportunity to fulfil your dream! Send your CV in today or call us for a quick chat.