IT Incident Manager
Newcastle

  • Salary: £60,000 - £100,000
  • Job ID: 164854
  • Category:

Our client is a prominent and well recognised brand within the financial services sector.  Due to growth and expansion they are looking to recruit a highly experienced and capable IT Incident Manager with a strong, broad technical background.

 

You will be responsible for the following:

  • Managing and resolving all major service issues, using world class operational Incident management procedures.

  • Owning and leading any incidents through resolution, minimising service impact, risk exposure and brand impact whilst ensuing clear and rapid communication delivered to those involved.

  • Ability to demonstrate significant experience of leading on ITIL and Incident Management

  • Track record of building, maintaining and influencing at an Executive level – up to and including CEO.

  • A broad technical knowledge across all IT disciplines including disaster recovery and business continuity.

  • Accountable for the delivery of continual improvements to ensure all internal systems are stable and secure

  • Ensuring the customer is at the heart of everything you do.

 

Salary: £60,000 - £100,000 plus fantastic benefits