Service Centre CoordinatorNewcastle
- Salary: £19,000- £22,000
- Job ID: 164526
- Category: CONTACT CENTRE
JUST IN!!! Exciting opportunity to become part of a thriving business at their new site!
Due to business growth, our client, a facilities management business supporting clients globally, is looking to recruit a Service Centre Coordinator to join their team.
We are ideally looking for candidates with experience in a service centre role with outstanding customer service and written communication skills.
Reporting to the Facilities Service Centre Manager, you will be providing 1st line advice and support to a wide range of business customers over the telephone, email and via the bespoke system.
Demonstrable customer service experience- ideally within a business to business environment
Excellent communication skills- verbal and written
Strong IT skills
A commercially focused, customer centric approach
As this role often involves dealing with a high volume of facilities calls, you'll ideally have strong customer service experience from within a facilities background.
Work patterns will be based on 37.5 hour per week, on a rotational basis between 07.00am and 5.30pm.
This is a very rare opportunity to become one of the first to join this growing business at their new site so don’t miss out! Send your CV in today or call us for a chat – we’d love to hear from you!