Job Type: Temporary
Job ID: 169606
Are you working in Customer Services and seeking a new role?
We have an opportunity for a Customer Service Co-Ordinator to join the Customer Care Team for a construction company based in the North East.
Providing admin support to the Customer Care team, you will be liaising daily with sub-contractors and suppliers alongside providing customers with aftercare of the highest quality.
Based in the Gateshead office on a full-time basis, this role is initially temporary, with a duration of 3-6 months, with a view to going permanent for the right candidate.
Duties will include:
Recording reported defects accurately onto the system
Reporting defects to subcontractors and ordering materials
Work collaboratively with colleagues and liaising with subcontractors/clients to ensure effective resolutions
Updating of information/records onto the system
Communicating with customers, client and subcontractors by telephone and e-mail
Carrying out customer satisfaction
Provide day to day admin support, (photocopying, typing, and ordering stationery, supporting office admin for the Considerate Constructors Scheme and standard site set up).
The right candidate:
Strong team player
Great organisational skills
Proficient in Microsoft Office packages
Motivated to provide excellent customer service
As a company, they believe in motivating, developing and rewarding people, and giving them a place to grow their careers.
If you’re interested in this role, send across your CV and a member of our team will be in touch.