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Applications Senior Manager

Location: Newcastle

Salary: £80,000

Job Type: Permanent

Job ID: 169537

Are you looking for an opportunity to work for a global law firm with excellent company benefits and career progression?

Do you want to work for an organisation that embraces hybrid working?

Do you want to work for a company listed in the Top 30 Employers for Working Families?

Due to growth and expansion, they’re looking to recruit an experienced IT Applications Senior Manager to join their technical hub in Newcastle.

The Senior Manager will have direct responsibility for the following teams:

  • Business Analysis

  • Applications Support

  • Systems Development & Integration

  • Testing

Key responsibilities

  • Line management for a team of c.15 direct reports plus 3rd party suppliers

  • Support of the firm’s core applications catalogue

  • Develop and support cross systems integrations

  • Define a systems development strategy

  • Identify the right development stack for the firm - this is likely to include Power Apps, RPA, and Business Intelligence toolsets alongside more established coding solutions

  • Oversee a number of bespoke software solutions

  • Actively manage the product lifecycle

  • Integration of 2nd & 3rd line support processes with the IT Service Delivery and Problem Management functions

  • Work with the internal testing lead and 3rd party suppliers to create an effective and risk-based testing function for all IT Services deliverables

  • Become the trusted advisor for all application related matters across the business.

Ideally you will have

  • Demonstrable experience of managing complex applications

  • Expert knowledge of ITIL Service Catalogue management with a sound understanding of service design, transition and operation disciplines

  • A good understanding of waterfall and agile development methods

  • Budgetary control.

  • Expert understanding of problem management and application troubleshooting techniques

  • Previous experience managing technical teams of 6 or more people will be essential.

  • A demonstrable ability to develop a technology function through leadership and mentoring.

  • A track record of effective vendor management.

Excellent company benefits!


If you’re interested in this role, send across your CV and a member of our team will be in touch.