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Customer Service Advisor – Fixed Shift!

Location: North East

Salary: 19,500 - £21,500

Job Type: Permanent

Job ID: 169535

Do you have customer service experience gained in either a face to face or contact centre setting?


Are you looking to work a diverse and inclusive employer where you can be your true self and given the tools and opportunities to get on in your career?


If so, we’d love to tell you more about what makes us all tick – and what that could mean to you as part of the team.


Due to business growth, our client is looking to add talented people to their friendly Credit Cards team based in Newcastle. For the right people this is a unique opportunity to build a successful career within financial services.


Using your excellent listening and communication skills gained from retail, hospitality, leisure, or a call centre environment, you’ll receive inbound calls from customers and provide an outstanding customer experience.


By taking responsibility for each customer, you’ll use your own judgement to resolve queries appropriately – but don’t worry, full training will be provided so that you can do your role effectively.


With a start date of 17th January 2022, you will work a fixed shift pattern as follows: Tuesday - Friday 10am - 6pm plus a Saturday 9am - 5pm.


In return you will receive a competitive salary ranging from £19,500 - £21,500 and a broad choice of benefits including colleague discounts off your shopping!!


If you’re passionate about delivering excellent Customer Service and want to work for a company that values and rewards their colleagues, then we’d love to hear from you!


*As you will be working in an FCA regulated environment you will need to pass Credit and DBS checks in order to be offered the role.