Location: North East
Job Type: Permanent
Job ID: 169499
Do you have customer service experience gained in either a face to face or contact centre setting?
Are you looking to work a diverse and inclusive employer where you can be your true self and given the tools and opportunities to get on in your career?
If so, we’d love to tell you more about what makes us all tick – and what that could mean to you as part of the team.
Due to business growth, our client is looking to add talented people to the friendly Credit Cards team based in Newcastle. For the right people this is a unique opportunity to build a successful career within financial services.
Using your excellent listening and communication skills gained from retail, hospitality, leisure, or a call centre environment, you’ll receive inbound calls from customers and provide an outstanding customer experience.
By taking responsibility for each customer, you’ll use your own judgement to resolve queries appropriately – but don’t worry, full training will be provided so that you can do your role effectively.
With a start date of 10th January 2022, there are a variety of shift patterns available including compressed hours, early shifts and rotational options, some with no weekend working at all!
In return you will receive a competitive basic salary of £19,500 and a broad choice of benefits including colleague discounts off your shopping!!
The commitment to provide a safe, accessible, inclusive workplace culture is at the heart of how our client works.
They are currently working on strengthening technology while investing their time and energy listening to their colleagues, so they can co-create a blended working approach that is right for their business and their people. Homeworking options for their Customer Service teams are here to stay - join them as they evolve their colleague, onboarding, training and working experience.
If you’re passionate about delivering excellent Customer Service and want to work for a company that values and rewards their colleagues, then we’d love to hear from you!
*As you will be working in an FCA regulated environment you will need to pass Credit and DBS checks in order to be offered the role.